Tookie treats all of our data, in line with guidelines set out by the Information Commissioners Office (ICO) that covers our use of business data.
We handle small amounts of personal data, and all of the data we handle has been gathered on the basis of existing relationships.
Where we gather ‘personal’ data, we will offer clear guidance on:
- What information we collect
- We collect core contact data and preferences on Tookie related interests, such as products and area of clinical expertise
- We record data on business interactions with our clients
- What we do with this information, and why we keep it
- We retain this data on our central server to better support our customers and associates
- We only use this data for Tookie business related matters
- Your ability to request your information
- You can at any time request your’ personal (non-business) related data
- Your ability to delete your information
- You can at any time request to have your data deleted
- Your ability to be forgotten
- You can at any time ask for your identity/data to be ‘forgotten’
on our systems
- Your ability to update your information
- While we will occasionally contact you to update your data, you can at any time contact us and request your data be updated
We ask for your permission to store your ‘personal’ data
We ask for your permission to send you direct mail
We ask for your permission to send you email
We ask for your permission to send you e-newsletters
We ask for your permission to display your business related ‘personal’ data on the
Wider information for guidance:
How we use your information
Tookie Limited does not sell, trade or rent your personal information to third parties.
Your details will be added to our database in order to process your request or services you require and so that you can be kept up to date with relevant details of our product and services. These will include, for example, your name, address, email address, phone number and details that are relevant to the service(s) in which you are interested.
You have the right at any time to stop us from contacting you. You can do this by emailing email@example.com, calling us on 07595 469121 or by writing to us at Tookie Limited, Unit 18, Century Buildings, Tower Street, Brunswick Business Park. Liverpool L3 4BJ
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.
Please note, this website may contain links to other websites which are provided for your convenience.
We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
We do not use 3rd Party / Tracking / Advertising cookies.
NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ENTIRELY ANONYMOUS.
If you have chosen to share information with us, we use your email address to contact you in reply to your message. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website, nor shared with any third party.
We may also use your email address to help resolve issues or disputes; for example, if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.
How your information is used when Placing an order for goods
We share your personal information and/or email address with Independence Products Limited (IPL), the sole distributor of Tookie products in the UK. The information is used to fulfil your order.